Your voicemail box has three separate greetings you may optionally record for use in different circumstances:
- The Busy greeting is used when someone attempts to call your extension but your extension is already in use.
- The Unavailable greeting is used when someone attempts to call your extension but nobody answers.
- The Temporary greeting is generally used in situations where you will be away from the phone system for an extended period of time, such as a vacation.
Note: Temporary greetings will supersede all other greetings and will need to be manually disabled/removed afterwards.
To set or change your voicemail greetings, begin by accessing your voicemail box by dialing
*97 and entering your password followed by the
# key when prompted.
Next press the
0 key to enter the mailbox options. You will now hear prompts associated with the following options:
1to record your Unavailable greeting.
2to record your Busy greeting.
3to record your name (as used in the company directory).
4to manage your Temporary greeting.
5to change your password.
Note that your name and password should have been set while preforming the initial voicemail configuration.
To record each greeting, press the associated key and follow the instructions given to you by the phone system.