Setting and Changing Greetings

Your voicemail box has three separate greetings you may optionally record for use in different circumstances:

  1. The Busy greeting is used when someone attempts to call your extension but your extension is already in use.
  2. The Unavailable greeting is used when someone attempts to call your extension but nobody answers.
  3. The Temporary greeting is generally used in situations where you will be away from the phone system for an extended period of time, such as a vacation.

Note: Temporary greetings will supersede all other greetings and will need to be manually disabled/removed afterwards.

To set or change your voicemail greetings, begin by accessing your voicemail box by dialing *97 and entering your password followed by the # key when prompted.

Next press the 0 key to enter the mailbox options. You will now hear prompts associated with the following options:

  1. Press 1 to record your Unavailable greeting.
  2. Press 2 to record your Busy greeting.
  3. Press 3 to record your name (as used in the company directory).
  4. Press 4 to manage your Temporary greeting.
  5. Press 5 to change your password.

Note that your name and password should have been set while preforming the initial voicemail configuration.

To record each greeting, press the associated key and follow the instructions given to you by the phone system.

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