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Bria

Screenshot_20160108-114606Bria is a desktop and mobile SIP Softphone developed by a company called CounterPath. It is available for Android phones and tablets, Apple phones and tablets, Windows, OS X, Linux, and more. It can be configured to work with a variety of services, including Ringfree’s VoIP telephone service. Here at Ringfree we’re fond of it as it’s proven to be reliable, easy to setup, and intuitive to use. We often recommend Bria as a first choice before other mobile applications for these reasons (though other mobile apps are certainly very capable).

Because Bria is not a Ringfree product, we’re limited in the degree of support we can offer for it, however we’re happy to provide setup assistance. Bria is a premium application (it is not available free of charge) and as such Bria users have access to CounterPath’s technical support for issues beyond the scope of what Ringfree can assist with. To reach CounterPath’s technical support, you may click here.

It’s important to know that if you have Ringfree telephone service, you have an extension within your phone system. In order to prevent conflicts between Bria (or another softphone) and your desk phone, a clone of your extension will need to be created. To create the cloned extension, simply contact Ringfree’s technical support.

It’s also worth noting that some cellular carriers, notably Verizon, block SIP traffic on the default port used by Bria and other softphones. This effects softphone use on the carrier’s mobile data network but has no effect while using a WiFi connection. To circumvent this, Ringfree will need to open an auxiliary port for SIP traffic. Please indicate your cellular carrier when communicating with Ringfree’s technical support.


 

Bria Mobile Application Setup

Screenshot_20160108-114617Begin by installing the Bria Mobile app via your platform’s application store.

Once Bria has been installed, proceed to open the application. Upon opening Bria, you’ll be prompted to add an account. Please do so.

From the Account Types page, select the SIP Making Calls option at the very top.

On the Account Details screen, note the fields labeled:

  • Account Name
  • Display As
  • Username
  • Password
  • Domain

Screenshot_20160108-114818In the field labeled Account Name, enter something to identify the account should you enter additional accounts int he future. Normally “Ringfree” is a suitable option.

In the field labeled Display As, enter your name as you would like it displayed.

In the field labeled Username, enter the telephone extension you would like to associate with your Bria installation.

For the Password field, please consult with your IT provider or with Ringfree technical support. The password is generally unique to each extension and is often randomly generated. Note that this is NOT your voicemail password.

For the field labeled Domain please to see your phone system Domain, and enter it, or obtain this information from your Ringfree contact

Scroll down on the Account Details page and locate the option labeled Account Advanced. Tap on the option to open additional configuration options.

Screenshot_20160108-114900Within the Account Advanced page, locate the field labeled Outbound Proxy to see your phone system Outbound Proxy, and enter it, or obtain this information from your Ringfree contact.

Once entered, you have completed the steps necessary to configure Bria with your Ringfree telephone service. If there are no errors with the configuration options, you should now see a green phone icon on the Accounts page which indicates a successfully configured account.

If you move to the dialer screen you should notice the words Phone Ready above the Account Name you specified earlier. You can now make and receive phone calls from your mobile device using your Ringfree VoIP telephone service.

CSipSimple

csipsimple01CSipSimple is a free and open source SIP softphone available for Android mobile phones and tablets. Because of the open source license, CSipSimple is free to download, use, and modify.

Note that CSipSimple is not a Ringfree product. Because of this, we’re limited in the degree of support that we can provide for the application, however we’re happy to provide setup assistance. Because CSipSimple is a small open source project, there are no premium support options and what support is available is provided on a volunteer basis via a Google Group. You can find the group by clicking here.

It’s important to know that if you have Ringfree telephone service, you have an extension within your phone system. In order to prevent conflicts between CSipSimple (or another softphone) and your desk phone, a clone of your extension will need to be created. To create the cloned extension, simply contact Ringfree’s technical support.

It’s also worth noting that some cellular carriers, notably Verizon, block SIP traffic on the default port used by CSipSimple and other softphones. This effects softphone use on the carrier’s mobile data network but has no effect while using a WiFi connection. To circumvent this, Ringfree will need to open an auxiliary port for SIP traffic. Please indicate your cellular carrier when communicating with Ringfree’s technical support.


 

CSipSimple Mobile Application Setup

csipsimple03Begin by installing the CSipSimple app from the Google Play Store on your Android device.

Once CSipSimple has been installed, proceed to open the application. The first time you open it, a popup labeled Easy configuration will appear with some configuration options

Your personal preference as to the use of your device will dictate your choice for the field labeled Integrate with Android.

For the Availability profile we recommend setting this to Always available.

For the Mobile data availability option, we recommend checking the box labeled I’m allowed to use mobile as this will allow the app to work on your carrier’s mobile data network in addition to WiFi.

csipsimple05The next screen you see will prompt you to add an account. Tap the button to do so. This will open a popup labeled Choose wizard. Scroll down and in the section labeled Generic wizards select the option labeled Advanced.

On the next screen, note the fields labeled:

  • Account name
  • Server
  • Username
  • Password
  • Proxy

In the field labeled Account Name, enter something to identify the account should you enter additional accounts int he future. Normally “Ringfree” is a suitable option.

In the field labeled Server, please enter the following:

<YourPBX>.ringfree.biz

In the field labeled Username, please enter the number of the extension you would like associated with your CSipSimple installation. Normally this will be the cloned extension mentioned above rather than your normal extension number. You may contact Ringfree technical support or your IT provider if you have questions as to what to put here.

For the Password field, please consult with your IT provider or with Ringfree technical support.

In the field labeled Proxy, please enter the following:

sbc001.ringfree.biz

csipsimple06Once all of the above has been entered, press the button labeled Save toward the bottom of the screen. You how have completed the steps necessary to configure CSipSimple on your Android device. If there are no errors with the configuration options, you should see a green bar underneath a gear icon as the Account name from above also listed in green.

Press the Back button to go to the dialer. You can now make and receive phone calls from your Android device using your Ringfree VoIP telephone service.

Zoiper

zoiper01Zoiper is a desktop and mobile SIP softphone developed by a company called Securax LTD. It is available for Android phones and tables, Apple phones and tablets, Windows, OSX, Linux, and more. It can be configured to work with a variety of services, including Ringfree’s VoIP telephone service. Zoiper is free to download and use.

Because Zoiper is not a Ringfree product, we’re limited in the degree of support we can offer for it, however we’re happy to provide setup assistance. Zoiper offers limited free technical support and has several tiers of premium support plans. For more information click here.

It’s important to know that if you have Ringfree telephone service, you have an extension within your phone system. In order to prevent conflicts between Zoiper (or another softphone) and your desk phone, a clone of your extension will need to be created. To create the cloned extension, simply contact Ringfree’s technical support.

It’s also worth noting that some cellular carriers, notably Verizon, block SIP traffic on the default port used by Zoiper and other softphones. This effects softphone use on the carrier’s mobile data network but has no effect while using a WiFi connection. To circumvent this, Ringfree will need to open an auxiliary port for SIP traffic. Please indicate your cellular carrier when communicating with Ringfree’s technical support.


 

Zoiper Mobile Application Setup

zoiper02Begin by installing the Zoiper mobile app from your platform’s application store.

Once Zoiper has been installed, proceed to open the application. Upon opening, Zoiper will prompt you to upgrade to a premium version. You may scroll down and press Cancel to dismiss this message.

Tap the button labeled Config in the upper right corner of the screen, tap the option labeled Accounts, and then tap the option labeled Add account. A popup will ask if you already have an account, press the button labeled Yes. A second popup will prompt you to choose between Select a provider or Manual configuration. Select Manual configuration.

On the next screen you will be asked to choose an account type. Select the option labeled SIP.

On the SIP Account screen, note the fields labeled:

  • Account Name
  • Host
  • Username
  • Password
  • Outbound proxy

zoiper06In the field labeled Account Name, enter something to identify the account should you enter additional accounts int he future. Normally “Ringfree” is a suitable option.

In the field labeled Host, please enter the following:

<YourPBX>.ringfree.biz

In the field labeled Username, please enter the number of the extension you would like associated with your Zoiper installation. Normally this will be the cloned extension mentioned above rather than your normal extension number. You may contact Ringfree technical support or your IT provider if you have questions as to what to put here.

For the Password field, please consult with your IT provider or with Ringfree technical support.

In the field labeled Outbound proxy, please enter the following:

sbc001.ringfree.biz

zoiper07Once all the above has been entered, press the button labeled Save toward the bottom of the screen. You now have completed the steps necessary to configure Zoiper on your mobile device. If there are no errors with the configuration options, you should see a green check mark beside the Account Name with the message Account is ready underneath.

Press the Back key (provided by the operating system, not the app) and tap the Dialer option at the top let corner of the screen. You can now make and receive phone calls from your mobile device using your Ringfree VoIP telephone service.

Bria

Screenshot_20160108-114606Bria is a desktop and mobile SIP Softphone developed by a company called CounterPath. It is available for Android phones and tablets, Apple phones and tablets, Windows, OS X, Linux, and more. It can be configured to work with a variety of services, including Ringfree’s VoIP telephone service. Here at Ringfree we’re fond of it as it’s proven to be reliable, easy to setup, and intuitive to use. We often recommend Bria as a first choice before other mobile applications for these reasons (though other mobile apps are certainly very capable).

Because Bria is not a Ringfree product, we’re limited in the degree of support we can offer for it, however we’re happy to provide setup assistance. Bria is a premium application (it is not available free of charge) and as such Bria users have access to CounterPath’s technical support for issues beyond the scope of what Ringfree can assist with. To reach CounterPath’s technical support, you may click here.

It’s important to know that if you have Ringfree telephone service, you have an extension within your phone system. In order to prevent conflicts between Bria (or another softphone) and your desk phone, a clone of your extension will need to be created. To create the cloned extension, simply contact Ringfree’s technical support.

It’s also worth noting that some cellular carriers, notably Verizon, block SIP traffic on the default port used by Bria and other softphones. This effects softphone use on the carrier’s mobile data network but has no effect while using a WiFi connection. To circumvent this, Ringfree will need to open an auxiliary port for SIP traffic. Please indicate your cellular carrier when communicating with Ringfree’s technical support.


 

Bria Mobile Application Setup

Screenshot_20160108-114617Begin by installing the Bria Mobile app via your platform’s application store.

Once Bria has been installed, proceed to open the application. Upon opening Bria, you’ll be prompted to add an account. Please do so.

From the Account Types page, select the SIP Making Calls option at the very top.

On the Account Details screen, note the fields labeled:

  • Account Name
  • Display As
  • Username
  • Password
  • Domain

Screenshot_20160108-114818In the field labeled Account Name, enter something to identify the account should you enter additional accounts int he future. Normally “Ringfree” is a suitable option.

In the field labeled Display As, enter your name as you would like it displayed.

In the field labeled Username, enter the telephone extension you would like to associate with your Bria installation.

For the Password field, please consult with your IT provider or with Ringfree technical support. The password is generally unique to each extension and is often randomly generated. Note that this is NOT your voicemail password.

For the field labeled Domain please enter the following:

<YourPBX>.ringfree.biz

Scroll down on the Account Details page and locate the option labeled Account Advanced. Tap on the option to open additional configuration options.

Screenshot_20160108-114900Within the Account Advanced page, locate the field labeled Outbound Proxy. In this field enter the following:

<YourPBX>.ringfree.biz

Once entered, you have completed the steps necessary to configure Bria with your Ringfree telephone service. If there are no errors with the configuration options, you should now see a green phone icon on the Accounts page which indicates a successfully configured account.

If you move to the dialer screen you should notice the words Phone Ready above the Account Name you specified earlier. You can now make and receive phone calls from your mobile device using your Ringfree VoIP telephone service.