Often a user will have the need to transfer a call directly to another user’s voicemail box.
On Polycom phones:
On Yealink phones:
To transfer a call directly to voicemail:
- While in a call, press and hole the Transfer key until the Blind option appears on the screen.
- Using the directional pad and center button, select the Blind option.
- Press the Star (*) key and then enter the desired extension.
- Depending on phone model you may need to press Transfer or Send to complete the transfer.